Processing Time:

  • The processing time varies for each product. You should get your order confirmation within 1-5 business days of ordering. Keep in mind this is a handmade product, and every item is made to order.

Estimated Shipping Time:

  • U.S. Orders: Once shipped most domestic orders can take anywhere from 3 to 10 business days to arrive, depending on the efficiency of your local postal service. 
  • International Orders: Once shipped most international orders can take anywhere from 10-21 business days to arrive, this also depends on the efficiency of the USPS. 

Returns and Exchanges:

  •  Please be sure to put the right address while checking out. If you chose the shipping method with no insurance, then all sales are final. Once it's out of the USPS facility it is no longer in my hands. If you do run into any complications feel free to email me at Sophycosmetics@gmail.com
  • For those who chose the shipping method with insurance then I do accept exchanges but no returns. If your item comes damaged for whatever reason please contact me as soon as you receive the order. You have 7 days once you receive the item to contact me for an exchange. Past the 7 day period, I will not be accepting exchanges. With the insurance shipping method you are guarantee  a faster arrival time and an exchange for whatever reason. For further questions email me at Sophycosmetics@gmail.com